aim is to be the best customer service team in our
profession. To develop and maintain a first-class
infrastructure to ensure employee satisfaction, which
drives customer loyalty, which leads to sustained
profit growth, which creates improved company value.
Impact Logistics objective is to exceed the expectations
of our customers through total quality management.
Our goal is to provide cost effective alternatives
to help our customers to realize their goals.
is not an option, but a necessity. For a company
to survive and thrive in an environment of global
competition, that company must provide a level of
customer satisfaction that will lead to customer
loyalty. However, it is impossible to achieve customer
loyalty without first providing a quality of service
that will ensure total customer satisfaction By
using Total Quality Management techniques, we can
locate waste, identify its causes and eliminate
Our primary objectives are to promote Total Quality
Management and to maintain our success through constant
dedication, innovative efforts and ongoing investment
in quality services.