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Aim & Objective

Our aim is to be the best customer service team in our profession. To develop and maintain a first-class infrastructure to ensure employee satisfaction, which drives customer loyalty, which leads to sustained profit growth, which creates improved company value.

Impact Logistics objective is to exceed the expectations of our customers through total quality management. Our goal is to provide cost effective alternatives to help our customers to realize their goals.

Quality Statement

Quality is not an option, but a necessity. For a company to survive and thrive in an environment of global competition, that company must provide a level of customer satisfaction that will lead to customer loyalty. However, it is impossible to achieve customer loyalty without first providing a quality of service that will ensure total customer satisfaction By using Total Quality Management techniques, we can locate waste, identify its causes and eliminate it.

Our primary objectives are to promote Total Quality Management and to maintain our success through constant dedication, innovative efforts and ongoing investment in quality services.